All shipments are delivered to the transportation company in good condition, at which time our responsibility ends and title passes onto the buyer along with all risk for loss or damage.
All claims as to breakage, damage, or shortage must be made and adjusted with the transportation company. When accepting blanket wrapped delivery, carefully inspect all pieces and note any damage on receipts. Promptly file any claim. When accepting cartoned shipments, note any external carton damage since you are entitled to make claims for concealed freight damage bearing in mind the need for processing a timely claim. Keep damaged cartons for inspection. Claims must be made within five days of receipt of merchandise. Regardless of any damage claims, adjustment or final adjudication of claims, our invoices are due in full as presented.
The Bright Group cannot guarantee the arrival time of any shipment.
For customers with established credit, upon request, we will prepay freight and invoice with a handling charge.
For customers on a cash basis, we require payment of the amount of anticipated charges before shipment.